ClassicalmusichubbTerms of Service
Last updated 26 October 2026
These terms are an agreement between you and Classical Music Hub, operated by Luca Mann, United Kingdom ("we", "us"). By creating an account or using classicalmusichubb.app (the "Service") you agree to them. If you do not agree, please do not use the Service.
1. What the Service does
The Service turns piano recordings into videos that show every note. You can make an animated score, where a score you choose from our catalogue or upload is aligned with your recording and revealed as it is played, or use Transcription mode, where software listens to the recording, writes down the notes and the sheet music, and plays them on a falling-notes piano. You can edit and export the video, and download sheet music the Service writes for you (PDF, MusicXML, MIDI).
The Service also has a shared score catalogue, a Community page where you can publish projects, public member profiles, and community features run with our Discord server (points, a leaderboard and contests, and games played with play money). CMH Studio, our iPhone app, uses the same account and the same projects as the website.
2. Your account
- You must be at least 13 years old. If you are under 18, you need a parent's or guardian's permission to use the Service and to buy anything in it.
- You can sign up with an email and password, or with an Apple (in the iPhone app), Google or Discord account. Keep your sign-in details private. You are responsible for activity under your account. Tell us at once if you think it has been compromised.
- One person per account. You may not share or sell access.
3. Your content and your responsibility for it
Scores, recordings, videos, images and text you upload remain yours. You confirm that for everything you upload you either own the rights or have permission from the rights holders, including the composer or publisher of the score and the performer and producer of the recording, and that publishing the resulting video will not infringe anyone's rights. Public-domain works and recordings you made yourself are the safest choices. We may remove content and suspend accounts in response to a credible rights complaint. To report content that infringes your rights, email luca@eventcage.com with the content, the work it infringes and your contact details, and we will act on it promptly.
You give us a limited licence to store, process and display your content only as needed to run the Service for you. We claim no other rights in it. Videos you export are yours to use as you wish.
Sharing. Some things you can choose to share, and then other users can see and use them:
- A score you upload and mark as public domain or your own joins the catalogue, where other users can find and use it, with your name shown as the uploader.
- A project you publish on the Community page shows its title, picture and your name, and any signed-in user can make a full copy of it to edit. Unpublishing stops new copies; copies already made stay with the people who made them.
- A member profile you make public (name, picture, bio, location, instruments, favourite composers, what you are learning, your published videos and figures) can be seen by anyone.
4. Acceptable use
You may not use the Service to upload unlawful, infringing, hateful or harmful material, to attack or overload our systems, to reverse-engineer the Service, to scrape it, to resell it, or to game points, contests or referral rewards with fake accounts or automation. We may set fair-use limits on storage, upload size and rendering time and will show them in the app.
5. Devices
You can create an account, manage it, subscribe and view your projects on any device. You can make, edit and export videos on a desktop or laptop browser and in the iPhone app. Some advanced editing tools are on the website only; a project that uses them shows them on the website, and the iPhone app tells you when its own video leaves them out.
6. Availability
We work to keep the Service available, but it is provided "as is" without a promise of uninterrupted operation, and processing times vary with demand. We may suspend the Service for maintenance.
7. Accuracy of results
Aligning scores to recordings and writing down notes from a recording are done automatically and are not perfect: notes can land early or late, and a transcription or the sheet music written from it can contain wrong or missing notes. You are responsible for checking a video or a score before you publish or rely on it. The editor exists so you can correct timing yourself, and for classical pieces the best results come from adding the score.
8. Plans, fees and cancellation
Free plan. The free plan keeps one project at a time, makes one new project and one video every 14 days, and includes one video with the falling-notes piano and hands. Free-plan videos carry a Classical Music Hub watermark, use the standard look and a restricted editor, and are limited to 1080p at 30 frames per second. The free plan includes 5 GB of storage for your uploads, with a limit of 2 GB per file.
Creator plan. Creator is a subscription, billed in pounds sterling either monthly (£10.99) or yearly (£105.50), plus any VAT that applies where you live. It removes the watermark and the project and video limits, unlocks the full editor and the falling-notes piano on every video, exports up to 4K and 60 frames per second, and includes 10 GB of storage with a limit of 5 GB per file.
Free trial. A new account can try Creator free for 3 days, once. Starting the trial needs a card, and nothing is charged during it. During the trial you have Creator, except that videos export at up to 30 frames per second; 60 frames per second comes with the paid plan. When the trial ends, the plan you chose (monthly or yearly) is charged to that card automatically and then renews as described below, unless you cancel before the trial ends from your account page (Manage billing), in which case nothing is charged. The 3 days count from when your account was created. Anyone who has had a Creator subscription before, paid or trial, is charged from the start.
Tokens. On the free plan you can buy tokens, one at a time (£3.50) or three at once (£7), as a single payment in pounds sterling, not a subscription. Each token turns one project into a Creator-quality video: no watermark, 4K and 60 fps exports, the Creator looks, and no wait between that project's exports; the project does not count towards the free plan's project limit. A token is used when you choose to spend it, on a new or an existing project, and cannot be moved to another project afterwards. Tokens can be used for 12 months from the day you buy or receive them; unused tokens then expire. Tokens we give you for free follow the same rules. Tokens have no cash value and cannot be transferred.
Subscribing in the iPhone app. In the iPhone app, Creator is an auto-renewing subscription sold and billed by Apple, monthly or yearly, at the price shown in the app in your local currency, with the free trial or introductory offer shown there for new subscribers. Payment is charged to your Apple ID when you confirm the purchase (or when a free trial ends). The subscription renews automatically for the same period and price unless you turn off auto-renew at least 24 hours before the end of the current period, and your Apple ID is charged for the renewal within the 24 hours before the period ends. You can manage or cancel it in your iPhone's Settings, under your name, Subscriptions, and any unused part of a free trial ends when you subscribe. Refunds for purchases in the app are handled by Apple (reportaproblem.apple.com). Creator bought in the app, or on the website, works in both. Tokens are bought on the website only.
Creator Lifetime. In the iPhone app you can also buy Creator Lifetime: one payment, not a subscription, at the price shown in the app. It gives the Creator plan on your account, in the app and on the website, for as long as the Service runs, with nothing to renew or cancel. Plan contents and fair-use limits may change over time as described in section 10, for Lifetime as for every plan; if we ever close the Service we will tell you at least 60 days before.
Partner codes. A code from one of our partners gives the discount shown when you use it (currently 20% off your first payment of Creator). A partner's link keeps their code for 60 days. In the iPhone app a partner code is an App Store offer code, entered under Have a code? and redeemed with Apple. Partners are paid a commission on subscriptions made with their code under separate partner terms.
Billing. Payments are taken by Stripe, our payment provider, using the card you give them. We do not see or store your card number. Your subscription renews automatically at the end of each period until you cancel, and we email you before each renewal and after each payment. If a payment fails we will email you and try again over the following days; if it keeps failing the subscription ends and your account returns to the free plan. Your projects stay in your account.
Cancelling. You can cancel at any time from your account page (Manage billing). Cancelling stops future charges; Creator stays on until the end of the period you have already paid for, and there is no refund for the remainder of that period. If you are a consumer in the UK or EU you have a 14-day right to cancel a new subscription and receive a refund, less a proportionate amount for the days already used; by starting the subscription you agree that we begin providing it during those 14 days. Email us to use this right. Nothing in these terms takes away rights you have by law.
Storage limits. When an account is over its storage limit you will not be able to upload new files until you delete something or change plan. We will never delete your projects for being over a limit without emailing you first.
9. Points, contests and games
Points on the leaderboard, play money in the games, and levels and roles in our Discord server are for fun. They have no cash value, cannot be bought, sold or exchanged for money, and we may adjust them to correct mistakes or abuse. Contests (such as the prize for the top scorer of a season) run under the rules shown on the leaderboard page when the season starts; we decide prizes in line with those rules and may withhold a prize won through cheating or a breach of these terms. The games use play money only: nothing can be staked, won or lost in real money.
10. Changes to the Service, prices and these terms
The Service keeps developing. We may change, add or remove features, and we may change prices, plan contents and limits, the length and conditions of the free trial, token prices, partner discounts and the rules for future contests. We will try to give notice of changes that affect you, and we will tell you of material changes to these terms by email or in the app at least 14 days before they take effect.
A change never undoes what you have already agreed to:
- A free trial that has started keeps the length, end date and conditions it started with.
- A subscription keeps its price for the period you have paid for. A new price applies only from a renewal at least 14 days after we email you about it, and you can cancel before then.
- Tokens you have bought keep the rules and the 12 months they came with.
- A contest season that has started keeps its rules and its prize.
- If a change takes away a significant part of what a paid plan includes during a period you have paid for, you may cancel and we will refund the unused part of that period.
- Lowering a plan's limits never deletes your existing projects.
The version of these terms in force when you made a commitment (starting a trial or a subscription, buying tokens, entering a contest) continues to apply to that commitment until it ends or renews.
11. Ending the agreement
You can delete your account at any time yourself: on the website on your account page, or in the iPhone app under Account, Delete my account. Your content is removed as described in the Privacy Policy. A subscription bought in the iPhone app is billed by Apple, so cancel it in your iPhone’s Settings. We may suspend or close accounts that break these terms, after giving notice where reasonable.
12. Liability
Nothing in these terms limits liability that cannot be limited by law, including for death, personal injury or fraud. Otherwise, we are not liable for loss of profit, business, data or goodwill, or for indirect losses, and our total liability to you for all claims in any twelve-month period is limited to the amount you paid us in that period, or £50 if you paid nothing. You agree to cover us for claims by third parties arising from content you uploaded without the necessary rights.
13. Privacy
How we handle personal data is set out in the Privacy Policy, which forms part of these terms.
14. Law and disputes
These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction, except that consumers in the EU keep the protections of their home country's law.
15. The iPhone app and Apple
If you use the iPhone app, Apple's standard Licensed Application End User License Agreement (apple.com/legal/internet-services/itunes/dev/stdeula) also applies between you and us. These terms are between you and us, not Apple; Apple is not responsible for the app or its content, has no obligation to provide support for it, and is not responsible for any claims about it. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you as they relate to the app.